Abstract
This study examined the Cyber Security measures employed in federal university libraries in North East Nigeria and their impact on service delivery. A descriptive survey design was utilized, with a sample of 60 library and ICT staff selected from four federal universities in the region through purposive sampling. Data were gathered using a structured questionnaire and analyzed using descriptive and inferential statistical methods. The findings revealed that while a majority of libraries had basic Cyber Security measures in place, such as firewalls and antivirus software (85% and 78% respectively), advanced measures like data encryption and intrusion detection systems were underutilized (18% and 22%). Additionally, 60% of respondents reported experiencing at least one Cyber Security breach in the last two years. A positive correlation (r = 0.68, p < 0.05) was found between the extent of Cyber Security implementation and the quality of library service delivery, indicating that better Cyber Security practices lead to improved service efficiency. Major challenges identified included inadequate funding (72%), insufficient training (43%), and outdated ICT infrastructure (68%). The study highlighted the importance of robust Cyber Security frameworks in enhancing library operations and protecting digital resources. Based on the findings, the study recommended the development of formal Cyber Security policies, investment in advanced security technologies, regular staff training, and increased institutional support to optimize service delivery and safeguard academic resources.
Keywords: Cyber Security Measures, Service Delivery, Federal University Libraries, North East Nigeria, Library Services.
Publication Date: 2025-08-03