Abstract
The rapid advancement of Artificial Intelligence (AI) technologies has significantly
influenced modern librarianship and information service delivery. Libraries, once defined by
physical collections and manual cataloguing systems, have evolved into intelligent digital
ecosystems that harness AI applications for improved efficiency, accessibility, and user
engagement. This study examines the role of AI and user interface technologies in enhancing
library service delivery, focusing on how tools such as chatbots, machine learning, natural
language processing, and robotics transform information access, cataloguing, indexing, and
user interaction. The study further explores the benefits, challenges, and implications of
adopting AI in Nigerian libraries, with emphasis on Federal University of Lafia Library. The
paper concludes that integrating AI into library systems enhances operational efficiency,
broadens access, and fosters personalized user experiences, although issues such as
inadequate funding, lack of technical expertise, and resistance to change hinder effective
adoption.
Keywords: Artificial Intelligence, User Interface, Library Service Delivery, Machine
Learning, Chatbots, Robotics, Federal University of Lafia Library.
Publication Date: 2026-02-05