COMPUTER LITERACY SKILLS ACQUISITION AND SERVICE DELIVERY BY LIBRARY PERSONNEL IN PRIVATE UNIVERSITIES IN SOUTH-WEST, NIGERIA OPEYEMI OLUFUNMILAYO BOLOGUN

DANIEL OLUFEMI OLADEJI, PIUS OLATUNJI OLAOJO

Abstract
The purpose of this study is to examined computer literacy skills and service delivery by
library personnel in private universities in southwestern Nigeria. Service delivery, the
actual rendering of services and products to library users by library personnel but skills
about the use of computer can create a significant increase to their performance of services
delivered. Neverttheless, not much focus has been given to a study as this in Nigeria.
Descriptive survey design of the correlational type was adopted using a questionnaire as
instrument for data collection. Total enumeration was used to sample 276 respondents.
Three (3) research questions and one (1) hypothesis were developed to guide the study.
The results show that library personnel in private universities level of computer literacy
skills was high, positive relationship between computer literacy skills and service delivery.
The study recommends University management and library personnel should implement
programmes to develop the computer literacy skills acquisition of the library personnel in
order to improve their service delivery.
Keywords: computer literacy skills, acquisition, service delivery, library personnel,
libraries

Publication Date: 2026-02-05

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