Abstract
This study examined the use of web technologies on service delivery among librarians in university libraries in South-South Nigeria. It was guided by three research questions, and one hypothesis. A correlational research design was adopted for the study. The population is582 librarians across university libraries in the South-South, Nigeria. A sample size of 234, representing 40% of the population, was selected using Krejcie and Morgan's (1970) table. Data were collected using a structured questionnaire. The data were analysed using descriptive statistics such as ean (x ), and standard deviation (S ), and inferential statistics including Pearson Product-Moment Correlation Coefficient (PPMC), linear regression, and multiple regression. A criterion mean of 2 50 was adopted to deter ine the extent of responses, and a 0 05 level of significance was used as the threshold for testing hypothesis indings revealed that li rarians in the study area use we technologies to a high extent (x 2 57, S 0 94), all of which are a ove the criterion ean of 2 50 i rary service delivery was also rated high (x 2 63, S 0 94) nferential results showed significant positive relationships between use of web technologies and service delivery (p = .000), all at the 0.05 level of significance. The study concluded that web technology use are critical driver of effective library service delivery. The study recommends that library services can become more innovative, user-centered, and responsive. The study contributes to existing knowledge by empirically validating the significant influence of li rarians' professional co petencies on service delivery in university li raries
Keywords: Use, Web Technologies, Service Delivery, Librarians, ,University Libraries, South-South, Nigeria.
Publication Date: 2026-05-03