Papers for Volume 2, No.4, 2025
Volume 2, No.4, 2025
Habib Shehu, Justina Ekwutosi Ogbonna, Ramadhan Malinga, Margaret Kareyo, Michael Adelani Adewusi, Isa Ismail Ibrahim, Moses Sugbaza Megida
Abstract
This study investigates the integration of Student Information Systems (SIS) and Learning
Management Systems (LMS) to enhance the management of Individualised Education
Programme (IEP) records in Nigerian polytechnics, promoting inclusivity and operational
efficiency. Conducted across six polytechnics in North Central Nigeria, the research employed a
mixed-methods approach, involving surveys, interviews, and document analysis with 100
stakeholders, including SIS administrators, LMS staff, academic instructors, and records officers.
Findings indicate that whilst 78% of institutions utilise SIS and 65% use LMS, only 23% have
integrated these systems, resulting in inefficient workflows. Major barriers include technical
incompatibilities (89%), inadequate training (94%), and budget constraints (91%). However,
successful integration led to a 40–60% reduction in record retrieval time and improved student
support services. Significant correlations were found between training (r = 0.74, p < 0.001),
leadership support (r = 0.68, p < 0.01), and system reliability (r = 0.71, p < 0.001) with
integration success, highlighting the importance of human-centred strategies. Notably, smaller
polytechnics achieved comparable outcomes to larger ones when provided with sufficient
support, challenging resource-driven assumptions. Aligned with Nigeria's National Digital
Economy Policy and Strategy (Federal Ministry of Communications and Digital Economy,
2019), the study recommends prioritising comprehensive training, appointing integration
coordinators, and establishing national IEP data standards to foster equitable and digitally
empowered educational environments.
Keywords: SIS, LMS, Individualised Education Programmes, Polytechnic Education, Records
Management, Data-Driven Integration
TRAINING NEEDS OF PARAPROFESSIONAL STAFF IN
UNIVERSITY LIBRARIES IN ABIA STATE, NIGERIA
IHEDIOHA, OKECHUKWU UCHENNA, OSITADINMA PAUL OSONDU
Abstract
Paraprofessional staff are vital to the operational efficiency of university libraries in
Abia State, Nigeria, yet their training needs remain underexplored. This study
investigates the specific training requirements, available training sources, challenges
faced and potential solutions to enhance the performance of paraprofessionals in
university libraries in Abia State. Using a descriptive survey design, data were collected
from 43 paraprofessionals via a structured questionnaire. Findings reveal critical
training needs in cataloguing, digital resource management, library automation,
information literacy, and customer service. Key training sources include workshops, inhouse
training, online courses and academic qualifications, though access is limited by
financial constraints, inadequate tailored programs and unsupportive institutional
policies. Suggested strategies include institutional funding, flexible schedules and
collaborations with professional organizations among others. The study recommends
structured training programs to enhance paraprofessionals' skills, improve library
services and support academic goals.
Keywords: Paraprofessional staff, training needs, university libraries, Abia State, Nigeria.
ONYINYECHI GIFT ENYIOGU, REUBEN E. OZIOKO (PROF)
Abstract
This study investigates the provision and utilization of electronic information resources
(EIRs) among postgraduate students in public university libraries in Abia State, Nigeria,
specifically at Michael Okpara University of Agriculture, Umudike (MOUAU) and Abia
State University, Uturu (ABSU). EIRs—defined as digital materials such as e-books, ejournals,
databases, and institutional repositories that are accessed through computers or
mobile devices (IFLA, 2012)—are critical for teaching, learning, and research because of
their accessibility, dependability, and timeliness. The study adopted a descriptive survey
design with a population of 1,438 respondents, including postgraduate students and ICT staff.
A sample of 289 respondents was selected using stratified and simple random sampling
techniques. Data were collected via structured questionnaires and analyzed using descriptive
statistics (mean and standard deviation) and t-test statistics at a 0.05 significance level.
Findings revealed adequate provision of EIRs in both libraries, with postgraduate students
utilizing these resources primarily for academic purposes such as project/thesis writing,
coursework, assignments, and research. No significant differences were found in the extent of
provision or purposes of utilization between the two universities. Recommendations include
enhancing ICT infrastructure, strengthening awareness and user education, and improving
authentication and access mechanisms to maximize the benefits of EIRs for postgraduate
students.
Keywords: Electronic Information Resources, Postgraduate Students, University Libraries,
Abia State, Nigeria
KASIM ABDULLAHI (CLN), KABIRU IBRAHIM (CLN)
Abstract
This study examined the contributions, challenges, and strategies for empowering academic
librarians in selected tertiary institutions in Sokoto State, Nigeria. Adopting a descriptive
survey design, guided by three (3) research questions with the entire population of fifty-two
(52) professional academic librarians across four (4) institutions, data collected through a
validated structured questionnaire. Fifty (50) completed instruments were retrieved and
analyzed using frequencies and percentages. Findings revealed that academic librarians play
crucial roles in research support, knowledge dissemination, user education, and institutional
intellectual output. However, their effectiveness is hindered by challenges such as inadequate
funding, insufficient ICT infrastructure, limited training opportunities, poor recognition in
decision-making, and low remuneration. The study also identified strategies for strengthening
librarianship, including regular professional development, increased involvement in
institutional policy and academic planning, improved ICT facilities, adoption of innovative
practices such as artificial intelligence and digital repositories, and formal recognition of
librarians as academic staff. The paper concludes that addressing these barriers t hrough
targeted reforms will enhance the visibility, relevance, and contributions of academic
librarians to the growth of the library and information science profession and the academic
mission of higher institutions in Nigeria.
Keywords: Academic librarians, Professional empowerment, Research support,
Challenges, and Strategies
BARAKAT OMOSALEWA SALAUDEEN
Abstract
This study examined the job knowledge of library personnel in public universities in Oyo
State, Nigeria. The responsibility of a knowledgeable, competent and well-informed library
personnel becomes so important as libraries progresses in response to the growing
complications of academic environments and technological innovations. Libraries at
universities are set up to aid in studying, teaching, research, and community service in the
area where the university is located, to accomplish the goals set for their university, library
staff members are expected to carry out their statutory duties. The descriptive survey
research design of the expo-facto type was adopted for the study. The study was carried out
among 120 library personnel using self-designed instrument/questionnaire. The data
collected were analysed using frequency, percentage, mean and standard deviation, Pearson,
Product, Moment Correlation (PPMC) and Multiple Regression Analysis. The study revealed
that job knowledge significantly improves decision making, service efficiency and users'
satisfaction among others. The study recommended that public university libraries in Oyo
State improve job design and descriptions, involve staff in decision-making, provide
leadership and in-service training, and recognize employee contributions. It also emphasized
encouraging commitment and critical thinking among library personnel to enhance problem-
solving.
Keywords: Job knowledge, Library personnel, Public Universities
DAVID OGUCHE, ABDURRAHAMAN JIBRIL, Ph.D
Abstract:
This paper discusses awareness and utilization of scholarly infrastructure among LIS academics
in federal universities in northern Nigeria. Grounded in a conceptual model linking awareness,
utilization, and visibility, the study explores the relationships among these variables using data
collected from 311 respondents. Despite high levels of awareness of Open Access platforms and
institutional repositories, actual utilization remains modest, particularly for advanced citation
indexing tools. The study identifies institutional inertia, digital illiteracy, and lack of structured
policies as limiting factors. Through inferential statistics and correlation analysis, the research
highlights the need for deliberate institutional strategies to enhance digital engagement and
scholarly visibility. The article concludes with recommendations for integrating scholarly
infrastructure into national higher education policies to support research visibility and
collaboration.
Keywords: Awareness, Utilization, scholarly infrastructure, LIS academics, citation tools,
academic librarians, Nigeria.
KABIRU IBRAHIM, ANDESHWUR HOSEA TENKU
Abstract
This study examined availability and utilization of electronic information resources by
undergraduate students of Prof. A.A. Rasheed Library. The purpose of the study is to investigate
the availability and extent of utilization of electronic information resources. The population for
the study is 2056 comprising registered undergraduate students using the library. The study
sampled 331 undergraduate students drawn from the seven faculties of the university. The
questionnaire was designed and presented to registered undergraduate students using the library.
Out of the 331 questionnaire distributed, 250 were filled, returned and used for this study. Data
collected were analyzed using descriptive analysis in form of table showing items, frequency and
percentage. Findings showed that electronic information resources (e-books, e-journals, e-
newspapers, e-magazines etc.) are available, accessible and utilized by undergraduate students. It
also revealed high extent of utilization of electronic information resources by undergraduate
students although insignificant figures showed low extent and no extent. Results equally showed
reasons for utilization which include academic work 77 (30.8%), Assignment 73 (29.2%),
Project 55 (22%). Findings from the study also highlighted challenges such as lack of steady
power supply, lack of ICT skills, internet connectivity among others which affect effective
utilization of electronic information resources. Strategies for the challenges include provision of
steady power supply, training of staff and students among others. Based on findings, the study
recommended ICT training for staff and orientation for students for optimal utilization of
available electronic information resources.International Journal of Information Resource Management (IJIRM)
Keywords: University Library, Electronic Information Resources, Undergraduate
Students, Availability, Utilization.
YAKUB ABDULGANIY IMAM, CLN, UMAR ABBA
Abstract
The role of mobile technologies in transforming traditional library services has
become a focal point in the evolving landscape of information management due to the
increasing prevalence of smartphones and tablets. This study investigated using
mobile technologies for information access in private university libraries in Osun
State, Nigeria. Four research questions were raised based on the study's objectives to
serve as a guide. A descriptive survey research design was adopted for the study, and
a Multistage sampling technique was used to select a sample size of 150 respondents.
The research employed a mixed-methods approach, combining surveys and interviews
to gather comprehensive insights. The study will contribute to the scholarly discourse
on information management, mobile technology adoption, and user-centric library
services in the specific context of South-West, Nigeria. Findings informed strategies
for enhancing mobile technology integration in academic libraries, ultimately
improving the accessibility and efficiency of information services for the educational
community in the region.
Keywords: Mobile Technologies, Information Access, Academic Libraries, Private
Universities
CATHERINE ENOBONG OLAOTAN (PhD) (CLN), ISHIOMA FAITH IROGBO (CLN)
Abstract
This study investigates undergraduates' awareness of circulation rules and their level of
compliance in university libraries in Delta State. It aimed to determine students' awareness of
circulation rules, the extent of such awareness, and the degree of compliance with the rules in
their libraries. A descriptive survey design was adopted, with a study population of 5,495
registered undergraduates across federal and state universities in Delta State during the
2023/2024 academic session. Using simple random sampling, a sample size of 549 respondents
was selected. Data were collected through a structured questionnaire and analysed using simple
percentages, frequency counts, and weighted mean. Findings revealed that undergraduates are
generally aware of most rules guiding circulation services, with overall awareness rated high.
However, despite this high awareness, compliance with circulation rules was found to be low.
Factors contributing to compliance level include short loan periods, late book returns,
restrictions on the number of items borrowed at a time, weak enforcement of overdue fines,
minimal penalty fees, and favouritism or leniency by librarians in applying circulation policies.
The findings highlight the need for stricter enforcement and user-friendly adjustments in
university libraries. This study is significant as it has adequately highlighted that addressing
short loan periods, borrowing limits, weak fines, and favouritism will improve compliance,
ensure fair access to resources, reduce circulation issues, and strengthen libraries' role in
supporting students' academic success.
Keywords: Library management, User behaviour, Loan policies, Information access, Rule
enforcement, Academic success.
PATIENCE OGBUGBU ASIFOR Ph.D., CLN, CTN, MNLA, MTRCN, STEPHEN OSAHWO UWAIFO PhD., (Prof) CLN, MNLA
Abstract
This study examined the adoption of artificial intelligence (AI) tools for records management
by librarians in university libraries in South-South Nigeria. The study was guides by four
research questions and one hypothesis. A structured questionnaire was administered to 213
librarians across university libraries in the region, and data were collected and analysed
using descriptive and inferential statistics. Findings revealed that Optical Character
Recognition (OCR) (Mean = 3.85), AI-powered Cataloguing Systems (Mean = 3.67), and
Machine Learning Algorithms (Mean = 3.42) were the most widely adopted AI tools, while
Natural Language Processing (NLP) (Mean = 2.96) and Automated Indexing (Mean = 2.74)
were less utilized. The study also identified key factors influencing AI adoption, including age
(B = 0.032, p = 0.032), educational level (B = 0.589, p = 0.001), institutional support (B =
0.876, p = 0.000), and technological infrastructure (B = 1.032, p = 0.000). The study
recommended that universities should develop policies that encourages AI adoption,
collaborating with technology firms, AI researchers and professional bodies to facilitate
transfer of knowledge with capacity-building programs like workshops, seminars to enhance
librarian's technical expertise and the allocation of financial resources and targeted
investment in AI infrastructure to facilitate AI integration in university libraries in South-
South Nigeria.
Keywords: Adoption, Artificial Intelligence (AI), Records Management, Librarians, South-
South, Nigeria.
IJEOMA NNEAMAKA EZEBUIRO Ph.D. CLN
Abstract
This study investigated digital skills needed by librarians for implementation of smart libraries in
the 5th Industrial Revolution in Universities in South East Geopolitical Zone of Nigeria. Two
research questions were asked and two corresponding hypotheses were formulated and tested at
0.05 level of significance. The study adopted the descriptive survey research design. The
population is 112 Librarians in 15 public Universities in South East Geopolitical Zone. There
was no sampling technique rather census enumeration method was used to draw the entire
population of the study. A rating scale titled: Digital Skills Needed by Librarians for
Implementation of Smart Libraries Scale (DSNLISLS) contained 16 items. The instrument was
validated by three research specialists in Imo State University, Owerri. A reliability coefficient
of 0.83 was obtained using Cronbach Alpha statistics. Research questions were answered using
mean and standard deviation statistics while t-test statistics was used to test the hypotheses. The
result revealed that the digital imaging, scanning and digital preservation skills are significantly
needed by librarians for implementation of smart libraries in the 5th Industrial Revolution in
Universities in South East Geopolitical Zone of Nigeria. Based on the findings, it was
recommended among others that University library management should prioritize training and
capacity-building programs to equip librarians with digital imaging and scanning skills in order
to ensure that they are adequately prepared to support the implementation of smart libraries in
the 5th Industrial Revolution.
Keywords: Digital skills, Industrial Revolution, Librarians, Smart libraries, and Universities.
VICTORIA MEMBER TERWASE PhD
Abstract
The study investigated indigenous knowledge practices on crop production for sustainable
food security in selected local Government Area of Benue State, Nigeria. Five specific
objectives and research questions guided the study. The study used the phenomenological
research design. The study had a population of 97,689 registered crop farmers in Benue State,
Nigeria. The study samples 84 crop farmers using a multistage and purposive sampling
technique. The instrument for data collection was focus group discussion and interview
Guide. The instruments for data collection were face validated by three research experts.
from University of Nigeria Nsukka. To ensure reliability of the instrument, the instrument
was subjected to trustworthiness to establish the consistency. The collected data was analysed
qualitatively with thematic content analysis in five steps and presented in tables of
frequencies and percentages. The Findings shows that Yam, soya beans and cassava farmers
apply locally made manure on their farms for improved yield. Ashes are used for controlling
pests and diseases. The findings showed that yams, soya beans and cassava farmers still use
indigenous knowledge practices which have sustained food security over the years and the
farmers are making deliberate efforts to transfer this knowledge to the younger generation.
The study recommends libraries to organise sensitization programmes for carriers of
indigenous knowledge practices to enable libraries to document these practices on crop
production for sustainable food security.
Key Words: Indigenous Knowledge, Indigenous Knowledge practices, Crop Production,
Sustainable Food Security.
OKECHUKWU UCHENNA IHEDIOHA, OSONDU, OSITADINMA P.
Abstract
This study investigates major threats to library operations and disaster preparedness measures
adopted by Michael Okpara University of Agriculture, Umudike (MOUAU) and Abia State
University (ABSU) libraries in Abia State, Nigeria. Using a descriptive survey design, data were
collected from 108 library staff through a structured questionnaire, analyzed with mean scores and a
criterion mean of 2.50. Findings show that fire outbreaks, students' riots, thefts, vandalism,
mutilation, roof leakages, flooding, biological agents and power failures are perceived as significant
threats, whereas earthquakes are not considered relevant. Disaster preparedness measures include
good drainage systems, routine infrastructure checks, regular surveillance, CCTV installation,
fumigation, antivirus software, online backups, backup electricity and fire safety installations.
However, staff and user training on disaster preparedness is lacking. The study concludes that while
physical and technological safeguards exist, human capacity development remains inadequate. It
recommends systematic staff training, policy reinforcement, infrastructural maintenance and
technology integration to enhance disaster readiness.
Keywords: Disaster preparedness, university libraries, Abia State, threats, preventive measures
TAMA T. A. TIMOKO CLN, BLESSING T. CLEMENT CLN, JANET IBRAHIM SABO KENTE
Abstract
This study examined the management and utilisation of legal deposit resources in the National
Library of Nigeria with a view to identifying challenges and proposing strategies for enhanced
user support. Guided by three research questions, the study adopted a descriptive survey design.
A purposive sample of 55 respondents, comprising both staff and users of the National Library,
participated in the study. Data were collected through a structured questionnaire and analysed
using frequency counts and percentages. Findings revealed that although legal deposit resources
are regularly deposited, their management and utilisation remain weak. Only 38.2% of staff
reported consistent cataloguing of resources, while just 27.3% of users were aware of their
existence, and 18.2% had accessed them. Major challenges identified included inadequate digital
infrastructure (80%), low user awareness (74.5%), poor cataloguing practices (67.3%), weak
compliance by publishers (61.8%), and insufficient staff training (52.7%). To address these
issues, respondents recommended digitisation of resources (85.5%), user awareness campaigns
(78.2%), creation of online searchable databases (70.9%), staff training (61.8%), and stronger
enforcement of legal deposit laws (54.5%). The study concludes that while the legal deposit
system in Nigeria has strong potential as a national knowledge resource, it is underutilised due to
structural and institutional barriers. It recommends urgent modernisation through digitisation, awareness creation, staff capacity building, and enforcement of compliance by publishers. Implementing these strategies will reposition the National Library of Nigeria as an effective
custodian of the nation’s intellectual heritage and a reliable support system for researchers and
other users.
Keywords: Legal Deposit, Resource Management, National Library of Nigeria, Digitization,
User Support.
TAMA T. A. TIMOKO CLN, WENNIE DORCAS JOHN
Abstract
The study examined the role of data mining in improving productivity among Small and Medium
Enterprises (SMEs) in North East Nigeria. A descriptive survey design was employed for the
study. A sample of 300 SMEs was selected across six states in the region using stratified random
sampling techniques. Data were collected through structured questionnaires and semi-structured
interviews, and were analyzed using descriptive and inferential statistical methods. The findings
revealed that 63.3% of the SMEs were moderately to highly aware of data mining techniques,
but only 34.2% actively applied them in business operations, indicating low integration into daily
management practices. A strong positive correlation (r = 0.613, p < 0.01) was identified between
data mining usage and productivity improvements, with sales growth and customer retention
being the most significant areas impacted. Key challenges hindering adoption included lack of
technical expertise (71.2%), high cost of technology (60.1%), and limited access to reliable data
(55.4%). The study concluded that while data mining holds great potential to enhance SME
productivity, significant structural barriers must be addressed. It recommended that stakeholders
improve digital infrastructure, implement training programs, and introduce supportive policies to
foster greater adoption of data mining for sustainable SME growth and regional economic
development.
Keywords: Data Mining, SMEs, Productivity, North East Nigeria, Technology Adoption.
OMONO VERA AKPUKPU AKHIMIEN
Abstract
Enhancing information accessibility for individuals with diverse abilities is recognized as critical
in promoting inclusivity and equity within between information resources and individuals with
diverse needs by implementing the society. As information professionals, librarians are uniquely
positioned to bridge the gap accessible information practices and advocating for inclusive
policies. This paper explores the various strategies librarians can employ to enhance information
accessibility, such as the adoption of assistive technologies, the provision of materials in
alternative formats, and the design of library spaces and digital resources that are compliant with
accessibility standards. Additionally, the paper highlights the importance of continuous
education and training for librarians to remain updated on the latest accessibility tools and
techniques. By embracing their role as advocates for accessibility, librarians can significantly
contribute to the empowerment of people with Diverse abilities, ensuring that they have equal
access to information and can fully participate in educational, professional, and social activities.
The study underscores the need for librarians to make information accessible to those living with
diverse abilities, problems that could affect information accessibility, recommendation and
conclusion.
Keywords: Librarian, Diverse Abilities and Information Accessibility
ALPHONSUS ONYEKACHI OKECHUKWU Ph.D, OGECHI F. IKPE
Abstract
The study determined the influence of institutional factors and research productivity of academic
librarians in federal university libraries in South-South and South-East, Nigeria. The specific
objectives of the study was to determine the influence of research grant, availability of facilities and
workload on research productivity of academic librarians in federal university libraries in South-
South and South-East, Nigeria. The ex-post facto research design was adopted for the study. The
population of the study comprised all academic librarians in all the federal university libraries in
South-South and South-East, Nigeria numbering 350 out of which 289 academic librarians were
purposively used as sample size. An instrument titled: Institutional Factors and Research
Productivity Questionnaire was used to collect data for the study. The data collected from the field
was analysed using mean and standard deviation as well as independent t-test. The findings of the
study showed that research grant, availability of facilities and workload influenced research
productivity of academic librarians.Based on the findings of the study, it was concluded that
research grant, availability of facilities and workload have significant influence on research
productivity of academic librarians in federal university libraries in South-South and South-East,
Nigeria. Consequent upon the findings, it is recommended among others that Federal Government
and relevant agencies such as TETFund should increase and ensure timely disbursement of research
grants to universities. This will empower academic librarians to undertake innovative and high-
impact research projects, reducing over-dependence on external funding agencies.
Key Words: Institutional Factors, Research Grant, Availability of Facilities, Workload, Research
Productivity
FAITH SYLVESTER ORIM, ISU MICHAEL EGBE (Corresponding author)
Abstract
This study examined infrastructural readiness, staff attitude, and ethical considerations on the
effectiveness of artificial intelligence (AI) in archival preservation management within academic
libraries in Cross River State, Nigeria. A correlational survey design was employed with a
population of 779 archival staff, from which 390 participants were selected using multistage
sampling. Data were collected with a validated instrument titled Infrastructural Readiness, Staff
Attitude, and Ethical Considerations on Effectiveness of AI in Archival Preservation
Management in Academic Libraries Questionnaire (IRSAEC-AIAPMALQ). Findings revealed
that infrastructural readiness significantly predicted AI effectiveness, emphasizing the role of
modern computing systems, network connectivity, and digital tools. Staff attitude was also
significant, indicating that openness to technology and proactive engagement enhanced AI
adoption. Ethical considerations further influenced AI effectiveness by ensuring compliance with
professional and legal standards. Additionally, the joint effect of the three predictors explained a
substantial variance in AI effectiveness, underscoring the multidimensional nature of AI adoption
in archival management. Based on the findings of the study, it was recommended among others
that; academic institutions should strengthen infrastructural readiness by investing in robust
digital infrastructures, including reliable internet connectivity, cloud-based storage systems, and
AI-driven archival tools capable of automating indexing, metadata creation, and long-term
preservation, and that library administrators and policymakers should prioritize continuous staff
capacity building through targeted training, workshops, and mentorship programs focused on AI
competencies, digital ethics, and emerging preservation technologies. By cultivating positive
staff attitudes and improving digital literacy, institutions can reduce resistance to innovation and
enhance the effective utilization of AI solutions.
Keywords: Artificial intelligence, archival preservation management, infrastructural readiness,
staff attitude, ethical considerations, academic libraries
EMPATHY IN MODERN LIBRARIANSHIP: A COMPARATIVE PERSPECTIVE
BETWEEN NIGERIA AND INDIA
CHIDIMMA IRENE OPIA, MOHAMMED ATIQUE
Abstract
Libraries are rapidly evolving from traditional information repositories into dynamic,
community-centered spaces that foster inclusion, learning, and social engagement. Empathy,
defined as the ability to understand and share the feelings of others, has emerged as a vital
competency for modern librarians seeking to meet the diverse needs of their users. This study
employs a qualitative comparative analysis to examine the role of empathy in contemporary
librarianship, focusing on libraries in Nigeria and India. Secondary data were obtained from
academic journals, government reports, and professional studies, with particular emphasis on
emotional intelligence (EI), user satisfaction, and institutional support structures. The analysis
explores EI levels among librarians, the expression of empathy in service delivery, and the
influence of cultural and institutional factors on empathetic practices. Comparative tables are
used to highlight differences and similarities between the two countries. Findings indicate that
Nigerian libraries emphasize culturally driven, individualized empathy rooted in communal
values, whereas Indian libraries benefit from structured institutional frameworks and systematic
EI training programs. Both contexts share common challenges, including limited resources,
diverse user populations, and organizational barriers. The study concludes with practical
recommendations for integrating empathy into professional development, policy-making, and
service delivery. Positioning empathy as a core organizational priority, libraries can create
inclusive, user-centered environments that effectively respond to the complexities of modern
information services.
Keywords: empathy, librarianship, Nigeria, India, emotional intelligence, library services
CHINEDU CHIMEZIE EGBUCHU Ph.D.
Abstract
:
This study investigated the utilization of library and information resources for course content
development by academic staff in tertiary institutions in Imo State, Nigeria. Two research
questions were posed and two hypothesis were formulated to guide the study. The literature was
reviewed under the major concepts of the study. The study is descriptive survey adopting
correlational method. This study was conducted in six tertiary institutions in Imo State with the
population of 3,179 academic staff, deriving the sample size of 354 respondents using Taro
yamanne statistical formular. Data collected were analysed using mean scores and Pearson ―r‖
was used to test the level of relationship. The findings revealed that the extent of utilization of
library and information resources by academic staff is very high. And that there is significant
relationship between course content development and utilization of information resources. Based
on the findings, the researcher recommended that academic staff should pay closer attention to
developing course content; define the course goal; select relevant instructional materials, and
possibly do an improvisation of instructional resource where the need arises.
Keywords: Information Resources, Academic Staff, course content development, Utilization and Academic Libraries.
NJIDEKA N. C. OJUKWU, SATURDAY U. OMELUZOR Ph.D.
Abstract
Corruption remains a pervasive challenge across higher education and its knowledge hubs
university libraries. This study investigates contributory factors influencing corruption in
university libraries in Southern Nigeria, focusing on political leadership, library management
practices, and systemic structures. Data were collected using a validated structured questionnaire
administered to 360 librarians who attended the 2024 Nigerian Library Association conference
(University of Port Harcourt); respondents represented 40 academic libraries from federal, and
state universities across Southern Nigeria (South-South, South-East and South-West geopolitical
zones) anonymous for confidentiality. Reliability testing returned Cronbach's α = 0.82. Findings
show that governmental interference, weak institutional checks, conflicting appropriations, and
poor leadership significantly exacerbate corruption. Within library management, embezzlement,
weak financial controls, and fund mismanagement were identified as key enablers. Systemic
factors greed, poor living standards and weak enforcement further entrench corrupt behaviour.
Corruption was reported to negatively affect philanthropic donations, subscription and
acquisition of electronic resources, infrastructure development, acquisition quality, and
recruitment of qualified staff (grand mean = 3.2). The study concludes that unchecked corruption
undermines knowledge dissemination, academic integrity and university development.
Recommended responses include stricter financial auditing, internal controls, staff welfare
improvements, legislative frameworks addressing library crime, and adoption of technological
monitoring to mitigate corrupt practice and safeguard academic libraries.
Keywords: Corruption; University Libraries; Nigeria; Library Management
OSAZE PATRICK IJIEKHUAMHEN, PROF. BOMA B. OBI
Abstract
The study examined artificial intelligence literacy and digital communication
competencies of librarians as predictors of service delivery in state university libraries
in South-South Nigeria. A correlational research design was adopted for the study
with a population of 164 librarians engaged in the state university libraries in South-
South, Nigeria. A structured questionnaire designed by the researcher was the
instrument adopted for eliciting data from the respondents. The reliability of the
instrument yielded an alpha coefficient of 0.87, indicating the instrument is reliable.
The data elicited using the questionnaire were analysed using descriptive statistics for
the research questions, and the Pearson Product-Moment Correlational Coefficient
was adopted for the Hypotheses at the 0.05 level of significance. The findings
revealed that the librarians do not possess artificial intelligence literacy for effective
library service delivery in the state university libraries examined. The findings
indicate that the librarians moderately possess digital communication competencies to
support library service delivery in the state university libraries. The finding indicated
that a strong positive relationship exists between librarians' AI literacy and service
delivery in the state university libraries. The findings indicated that a moderate
positive relationship exists between librarians' digital communication competencies in 4IR technologies and service delivery. It was recommended that university library
management in South-South Nigeria should regularly conduct AI training
programmes to improve librarians' literacy and enhance the use of AI in service
delivery, and state university library management should organise capacity building
efforts to boost the digital communication competencies of their librarians.
Keywords: AI Literacy; Digital Communication Competencies; Librarians;
Service Delivery; State University Libraries
OLADIPO AROWA (Ph.D.), AYOOLA OLALEKAN AJASA (Ph.D.)
Abstract
This theoretical review examines how social media has redefined public relations (PR) practice
in Nigeria by transforming communication from one-way dissemination to two-way participatory
engagement. Drawing on Grunig's Excellence Theory and Kent and Taylor's Dialogic
Communication Theory, the paper conceptualises social media as both a strategic management
tool and a relational platform for ethical, interactive, and trust-based communication. Using
qualitative synthesis of scholarly, industry, and practitioner insights (2019–2025), the review
situates Nigerian PR practice within global debates on digital transformation. It highlights that
platforms such as X (formerly Twitter), Facebook, Instagram, and TikTok facilitate
transparency, audience participation, and real-time feedback but also pose challenges relating to
misinformation, algorithmic bias, and ethical accountability. The study further demonstrates that
Nigerian PR professionals increasingly employ social media for corporate storytelling, crisis
communication, and stakeholder engagement. However, theoretical gaps persist in aligning
digital strategies with ethical standards and cultural realities. Integrating both Excellence and
Dialogic theories, the review proposes a hybrid model emphasising strategic alignment, dialogic
engagement, and ethical responsibility as pillars of effective digital PR practice. Overall, the
paper contributes to advancing contextually grounded theories for understanding how social
media shapes contemporary communication, reputation management, and public trust in
Nigeria's evolving digital landscape.
Keywords: Digital transformation, Public Relations, social media, stakeholder engagement,
strategic communication.
GLORIA NGOZI MORDI, ADEMOLA FERDINAND OMOSEKEJIMI, OKOH HELEN EWERE
Abstract
The purpose of this study is to investigate librarians' attitude and role perception as correlates
of job satisfaction in university libraries in Delta State. The correlational survey research
design was used in this study. The total population for the study comprised 79 librarians in all
the university libraries in Delta State. The entire population was used as a sample. A
structured questionnaire was used to elicit data for the study. The data collected from this
study were analyzed using simple percentages, mean, and Pearson's Moment Correlation
Coefficient. The findings of the study revealed that the extent of work attitudes of the
libraries in universities in Delta State is high; the extent of role perception among librarians
in universities in Delta State is quite high; and the extent of job satisfaction among the
librarians is high. The study also found that there is a significant relationship between work
attitude and job satisfaction; there is a significant relationship between role perception and
job satisfaction; and there is a significant relationship between work attitude, role perception,
and job satisfaction. This study recommends that university library management should be
committed to improving the infrastructural development in the university library and ensure
that their organizational culture is flexible and friendly as this will allow librarians to be more
satisfied with their jobs; and that the federal and state governments of Nigeria should try and
increase the salary and other emoluments of university workers as this will help them to be
more satisfied with their jobs thereby avoiding human capital flight and brain drain in the
educational system among others.
Keywords: Librarians, Librarians' Attitude, Role Perception, Job Satisfaction, University
Libraries.
CHARLES MOSES IJANTIKU (MNLA, CLN), LINUS NIHUNGU AHAZ (Ph.D.), BONNIE OBEKA OBANDE (MNLA, CLN)
Abstract
This study investigated the utilization of internet resources in enhancing the academic
performance of postgraduate students in Federal University Libraries in North-East, Nigeria.
Adopting a descriptive survey design, the study sampled 318 postgraduate students from
Abubakar Tafawa Balewa University (ATBU), Bauchi; Modibbo Adama University (MAU), Yola
and the University of Maiduguri (UNIMAID). Data were collected using a validated
questionnaire and an observation checklist, with reliability established at a Cronbach's alpha
above 0.80. Findings revealed that students frequently use specialized academic resources such
as e-journals (Mean = 3.52), online databases (Mean = 3.41) and e-books, alongside a high
reliance on general search engines like Google (Mean = 3.60). The primary purposes for use
were identified as thesis/dissertation writing (Mean = 3.46), literature reviews (Mean = 3.44) and
assignment completion (Mean = 3.53). While internet resources were deemed to have a high
impact on academic performance particularly in improving research quality (Mean = 3.54) and
assignment performance (Mean = 3.47) their effectiveness was constrained by significant
challenges. These include inadequate internet speed (Mean = 2.78), poor off-campus
accessibility (Mean = 2.65) and insufficient user support. The study concludes that while internet
resources are indispensable for postgraduate academic success in North-East Nigeria,
infrastructural deficits and accessibility issues hinder their optimal utilization. It is recommended multidisciplinary databases and implement continuous digital literacy training programs to
empower postgraduate students and maximize the academic benefits of internet resources.
Keywords: Internet Resources, Postgraduate Students, Academic Performance, Federal
University Libraries, North-East Nigeria.
OKOH HELEN EWERE, DR. EDWIN I. ACHUGBUE, PROF. E. E. ADOMI
Abstract
This study examined the relationship between job commitment and job performance
among librarians working in university libraries across the South-South geopolitical
zone of Nigeria. The investigation employed a mixed method of descriptive and
correlational survey research designs. The study population comprised 302 librarians
from federal, state, and private universities within the region, and all were included in
the study using a total enumeration sampling method. Data were gathered through a
structured questionnaire, and the analysis involved both descriptive and inferential
statistics, such as mean scores (using a decision benchmark of 2.50) and linear
regression analysis. The findings revealed that librarians in South-South university
libraries exhibited a high level of both job commitment and job performance.
Additionally, the regression results indicated a significant positive correlation
between job commitment and job performance. Based on these findings, the study
suggested that university administrators should adopt motivational strategies, such as
recognition programs, promotion opportunities, and financial rewards, to maintain and
strengthen librarians' commitment and overall job performance.
Keywords: Job Commitment, Job Performance, Librarians, University Libraries,
South-South, Nigeria.
DR. GODWIN NWACHUKWU ARUA, ASSOC. PROF. SHAMILA MOHAMED SHUHIDAN, DR. HASLINDA HUSAINI
Abstract
In this digital era, individuals must acquire the skills, information, and attitudes necessary for
the workforce and society in the twenty-first century. These attributes are acknowledged by
academics, instructors, corporate leaders, and government initiatives as essential for
achieving success in the 21st century. Academicians require a distinct combination of
abilities, specialized knowledge, and mental resilience to do research, educate, and support
the community. Although there are advantages to incorporating technology in education,
research has shown that academic faculty still lack proficiency in information literacy (IL).
This study assessed the IL proficiency of academic staff members at public education
colleges in southeast Nigeria. The research utilized a quantitative methodology and involved
academic personnel from public institutes of education in Southeast Nigeria who were
surveyed both offline and online. 725 questionnaire respondents were selected using
purposive sampling technique. Version 28 of SPSS was used in data analysis. The descriptive
findings demonstrated a high degree of information literacy and media literacy. The study
recommends that management of institutions should keep a close eye on their academic staff
of IL Skills and ML Skills to maximize each person's productivity. Future studies could
investigate the correlation between IL skills with other higher education categories in the
nation to support the UNESCO 2030 agenda to provide Quality Education.
Keywords: Information Literacy, Information Literacy Skills, Assessment, Academic Staff,
Colleges of Education, Nigeria.
CHARLES MOSES IJANTIKU, HABDULHAKEEM ADEYINKA OSHILU, CHARLES TERWUESE TSENONGU, BONNIE OBEKA OBANDE
Abstract
This study examined how digital literacy competence and institutional strategies promote
effective utilization of Internet resources among postgraduate students in Federal University
Libraries in North-East Nigeria. A descriptive survey design was adopted, involving 240
postgraduate students drawn from the University of Maiduguri, Modibbo Adama University Yola
and Abubakar Tafawa Balewa University Bauchi. Data were collected using a validated
instrument, the Postgraduate Students' Internet Resource Utilization Scale (PSIRUS) and
analyzed using descriptive and inferential statistics.
Findings revealed that poor connectivity, erratic power supply and limited ICT infrastructure
were major barriers. However, students with higher digital literacy competence reported
significantly greater use of Internet resources, while institutional strategies such as ICT training,
policy support and user assistance enhanced engagement. The study concludes that
infrastructural improvement, sustained digital capacity building and institutional policy reform
are essential to promoting equitable and effective Internet resource use in Federal University
Libraries in North-East Nigeria.
Keywords: Internet resources, postgraduate students, digital literacy, institutional strategies, ICT
infrastructure, North-East Nigeria
DR. NGOZI I. IKE, DR. CHIGOZIE UMAH, DR. ITUNU A. BAMIDELE Laz Otti Memorial Library, Babcock University, DR. ACHILIKE OGBONNA
Abstract
This study investigates the relationship between planning, organizing and the provision of library
services to university undergraduates in South-East Nigeria. A correlational design was adopted,
and data were collected from 375 students and 202 librarians using a modified Likert rating
scale. Three research questions and two hypotheses guided the study. A correlational design was
employed. Data collection was based on 4-point modified Likert Rating Scale. The population of
the study was 19,390 comprising librarians and students. This is made up of 19,188 students and
202 librarians. Multi-stage sampling technique was adopted for the study. The sample size for
the students in this study was 375.This is in relation to Krejcie and Morgan's (1970) table for
determining sample size. The researcher adopted the census enumeration sampling technique to
select the population of 202. T-test was used for hypotheses at a 0.05 significance level and
correlation coefficients for research questions. The results showed a high and very strong
positive relationship between planning, organizing, and provision of library services. The study
recommends continuous implementation and reinforcement of measures to enhance library
services at a very high extent.
KEYWORDS: Academic libraries, planning, organizing, provision of library services,
undergraduates
DR JUSTICE OWAJEME OFUA
Abstract
Mobile instant messaging applications (MIMAs) such as WhatsApp, Telegram, and Facebook
Messenger are increasingly integrated into library services. This study examines their use in
university libraries in South-South Nigeria, focusing on challenges and strategies for enhancing
reader services. A mixed-methods design combined questionnaires with interviews involving
librarians, heads of libraries, and reader services departments. Findings show that MIMAs
support reference queries, current awareness services, and user education. However, librarians
face significant challenges, including unreliable electricity, poor internet connectivity, limited
technical training, and the absence of institutional policies. Proposed solutions include enhanced
ICT infrastructure, a sustainable power supply, ongoing training, and strengthened administrative
support. The study contributes contextual evidence on MIMA adoption in resource-constrained
academic environments, linking barriers to actionable strategies and extending perspectives on
technology use in higher education. Practical implications highlight the need for librarians to
exploit MIMAs for responsiveness, administrators to strengthen infrastructure and policy
support, and policymakers to integrate mobile technologies into educational strategies.
Keywords: Mobile instant messaging, reader services, university libraries, Nigeria, challenges,
strategies
ADEMOLA FERDINAND OMOSEKEJIMI (CLN), VICTOR WAGWU (PhD), ANTHONIA EGHIESO OMEHIA (Prof.)
Abstract
This study was conducted to examine digital communication skills and the use of
institutional repositories among postgraduate students in federal universities in South-
South, Nigeria. A mixed method of descriptive survey and correlational research
designs was adopted for the study. The population comprised 1,402 postgraduate
students (M.Sc. and Ph.D.) across three federal universities in the region, while a
sample of 306 respondents was selected using purposive sampling. Data were
collected through a structured questionnaire. 306 copies of the questionnaires were
administered, and 293 copies were duly completed, retrieved, and found usable,
representing a 96% response rate. The data generated were analysed using descriptive
(Weighted Mean) and inferential (Pearson Product-Moment Correlation Coefficient
(PPMC)) statistical tools. The findings revealed that postgraduate students possess a
high level of digital communication skills. However, the extent of use of institutional
repositories was found to be low, suggesting that repositories are not frequently
utilised as primary academic resources among postgraduates in the region. The study
also established a strong positive relationship between digital communication skills
and the use of institutional repositories. It was therefore concluded that students with
higher digital communication competence are more likely to access, retrieve, and
utilize research materials stored in institutional repositories. The study recommends
that federal universities in the South-South, Nigeria, should incorporate institutional
repository (IR) training into postgraduate orientation and academic courses. This will help students understand how to access, upload, and utilise research materials
effectively for academic and research purposes.
Keywords: Digital Communication, Digital Skills, Computer Literacy, Institutional
Repository, Postgraduate Students, Databases.
PROMOTING THE USE OF TECHNOLOGY FOR LIBRARY SUPPORT SERVICES IN
NIGERIAN UNIVERSITIES
YUSUF SULEIMAN, OMOTOSO FATIMAH BUKOLA, ABDULKAREEM RUKAYAT ADETOUN, YUSUF OLASUNKANMI IBRAHIM
Abstract
Promoting the use of technology in library support services has become vital in transforming
how information is accessed and utilized in Nigerian universities. This paper discusses how
technology can enhance academic experiences, identifies challenges hindering its integration,
and proposes strategies for improvement. Drawing from theoretical frameworks such as the
Technology Acceptance Model (TAM) and Diffusion of Innovation (DOI), the paper
explores how libraries can provide effective, technology-driven support services. Emphasis is
placed on digital catalogues, electronic resources, virtual reference services, information
literacy programs, and digital repositories. The study concludes that while technology-driven
support services enhance accessibility, learning, and research, challenges such as inadequate
funding, limited ICT skills, and poor infrastructure persist. The paper offers
recommendations for increased investment, staff training, and institutional commitment to
ensure libraries become more responsive, user-centered, and globally competitive.
Keywords: Library services, Technology adoption, Nigerian universities, Library support,
Digital transformation
APPLICATION OF COLLECTION DEVELOPMENT POLICY IN UNIVERSITY LIBRARIES IN
BENUE STATE, NIGERIA
MR AKINYEMI LUKMAN MLIS, DR (MRS.) ASHIVER E. ANNUNE MCLN, MNLA., MR PETER AGADA MLIS, LRNC
Abstract
This study investigate application of collection development policies in universities libraries in
Benue State, Nigeria. Two define research questions guided the study and one hypotheses were
formulated and tested at 0.05 level of significance. The design for the study descriptive. The
population of the study comprises 217 library staff in three libraries study in Benue State. The
study adopted census sampling technique, meaning that, all the total population of two hundred
and seventeen (217) library staff were used for the study. Questionnaire was used for data
collection. The questionnaire was validated by three experts. The reliability of the questionnaire
was established using Cronbach Alpha method and a reliability coefficient of 0.86 was obtained.
Data collected were analyzed using Frequency Counts, Percentages, Means and Standard
Deviation to answer research questions while Chi-Square test of independence was used to test the
hypotheses at 0.05 level of significance. Findings of the study revealed that the collection
development policy available for acquisition of information resources in universities libraries in
Benue State were selection, selection criteria and selection procedure statement among others. It
was also found that selection, selection criteria, selection procedure statement and donation/free
materials were the CDP applied for acquisition of library information resources.
Keywords: Assessment, application, Available collection, development policy.
LUCY NDIDIAMAKA OKONKWO PhD, FAITH TINUOLA IGE, EMILIA, IFEOMA OKOLI
Abstract
The study examines the application of Resource Description and Access (RDA) in academic
libraries, with a focus on the National Open University of Nigeria (NOUN). It assessed the
level of awareness of RDA among cataloguing staff, the extent of its application in
cataloguing practices, the challenges hindering its adoption, and strategies for improvement.
A descriptive survey design was employed, and structured questionnaires were administered
to cataloguers and librarians using simple random sampling. The population was 60
cataloguers and metadata librarians across the six geographical zones in Nigeria and Data
were analyzed with descriptive statistics, including frequencies and percentages, to examine
awareness, implementation levels, perceived benefits, and barriers to RDA usage. Findings
revealed that while cataloguing staff demonstrated moderate awareness of RDA, its practical
implementation remained inconsistent and limited. Major challenges included infrastructural
inadequacies, insufficient training opportunities, and the absence of institutional policies to
support the transition to modern cataloguing standards. Despite these challenges, respondents
acknowledged RDA's potential to enhance resource description, interoperability, and access
to information. The study concludes that without deliberate institutional commitment, the
adoption of RDA will remain slow and fragmented. It recommends targeted capacity-building
initiatives to improve staff expertise, formulation of supportive policies, and greater
investment in ICT infrastructure to address infrastructural gaps. These measures are critical
for aligning Nigerian academic libraries with international metadata standards, improving
cataloguing accuracy, and enhancing access to knowledge resources.
Keywords: Resource Description and Access (RDA), Cataloguing and Classification, Academic Libraries, Metadata Standards
A. A. OWOJUYIGBE, Q. B. YEIYA
Abstract
Academic libraries have evolved into hubs of innovation and digital empowerment. This study
explores how the integration of e-library database training and computer skills enhances service
delivery in Nigerian academic libraries, focusing on Yaba College of Technology and the
Federal College of Education, Akoka. The study also highlights how libraries foster
entrepreneurship and innovation by equipping users and staff with relevant technological
competencies. Using a descriptive survey design and simple random sampling, data were
collected from 162 participants through structured questionnaires and analysed using descriptive
statistics. Findings reveal that institutional support for digital skills training significantly
improves both librarian performance and user experience. Over 75% of respondents indicated
that digital literacy initiatives positively impacted service effectiveness. The paper recommends
sustained investment in staff training and infrastructure to support evolving library services. By
promoting digital literacy and entrepreneurial thinking, academic libraries can contribute
meaningfully to workforce development and sustainable economic growth.
Keywords: Librarians, Users, Digital Age, e-library, Databases, Computer skills
ABDULRAHMAN KABIR IBRAHIM, JIBRIL MUHAMMAD, MUHAMMAD KACHALLAH
Abstract
This study examined the availability and utilization Electronic Resources by students in academic libraries in Yobe State, Nigeria. The objectives of the study determined the availability of electronic resources in university libraries, the level of electronic resources use by students in university libraries and the factors affecting electronic resources usage by students in all the three tertiary institutions libraries. The study used survey research design. The research design used was a descriptive survey. The study population consisted of 9481 students drawn from the three institutions of this study. Sample size of 370 students was drawn using research advisor table using a simple random sampling technique. Checklist and questionnaire were used as data collection instruments. The instrument was validated and the reliability of the pretest was r=0.84. The 328 Data that was collected were analyzed using descriptive statistics of frequency counts and percentage scores, giving us a response rate of 93%. The study unveiled that the electronic resources were found to be available from the three institution libraries, furthermore, the study revealed that the level of e-resources utilization also clearly indicates moderately used in the three institution libraries. Consequently, the study also showed that all the outline factors have effect on student's e-resources usage in these three institution libraries especially slow internet connectivity, power outage and insufficient computers. Therefore, it is recommended that the institution libraries should often make electronic resources available for students to utilize since the world is currently on technology mode and all the challenges should be addressed.
Keywords, Availability, Utilization, Electronic, Resources, University, Library
USMAN ALI, CLN, LBRN, HASSAN DALA SALAMA, CLN, LBRN, MONDAY YARO, CLN, LBRN
ABSTRACT
This study explores awareness and utilization of open access journals for effective research by polytechnic students in polytechnic libraries in Gombe state, the research employs descriptive survey research design, consisting of an observation checklist and questionnaire administered to polytechnic students in polytechnic libraries in Gombe state, Nigeria. four specific objectives were formulated covering; availability of open access journals in polytechnic libraries in Gombe state, Nigeria, ascertain the level of awareness of open access journals, ascertain the purpose of utilization of open access journals by polytechnic students for effective research, ascertain the extent to which polytechnic students utilize open access journals for effective research activities by polytechnic students in Gombe state polytechnic, Bajoga {GSPB}, Federal Polytechnic Kaltungo {FPK}. The total population of this study consists of 1567 polytechnic students in the 2022/2023 academic year in the two polytechnics in Gombe state, north-east, Nigeria. The sample for this study is 160 polytechnic students and the sampling technique is multi stage sampling. The questionnaire responses were used to identify the level of students' awareness of open access journals, and to explore the students' utilization of the resources. Data was analyzed with the use of frequency, percentage, mean and standard deviation for answering the research questions. The findings of the study recommended that polytechnic budgetary allocation to polytechnic libraries should be improved so that they can subscribed to more OAJs, computer room or ICT centers should be created in department and faculties in order to ease congestion and make it easily to utilized by Polytechnic students. Polytechnic libraries should also create more user education programmes especially on utilization of OAJs, alternative source of power should be provided,
Key words: Awareness and Utilization, Open Access Journals, Polytechnic Students, Effective Research, Polytechnic Libraries.